TM FORUM eTOM

Agentic AI Sweetspots Scatterplot

Sheet: L2 (Level 2 Processes)
TOTAL PROCESSES
16
From sheet 'L2'
🔥 PRIME AI SWEETSPOTS
3
High CX (≥80) & High FTE (≥150)
TOTAL BUSINESS MARKET FTE
935.0
Y-Axis Sum Across Processes
AVG CX RELEVANCE
54.3
X-Axis Mean (Scale 0-100)
TOP SWEETSPOT
Activation Mgmt
CX: 100 • 260 FTE
1.0x